When complexity sends other lenders running, NEO Home Loans leans in.
This was the case with recent borrower, James T., who had been rejected by multiple lenders. He owned several properties, had highly variable income, and simply didn’t fit the traditional mortgage mold. Most companies wouldn’t even return his calls.
But NEO Home Loans sees opportunity where others see risk.
Using proprietary tools, strategic lending partnerships, and out-of-the-box income solutions, NEO built a fully customized mortgage strategy to get the loan across the finish line. From navigating unique documentation to overcoming every obstacle along the way, the NEO team remained committed throughout the process.
James shared his experience, saying:
“I had been turned down and written off more times than I could count. NEO Home Loans mortgage advisor, Katrinka Condie, didn’t see my situation as a problem—they saw it as a challenge worth solving. They got it done when no one else could. I’m still in shock.”
— James T., Homeowner and Business Owner
The result? The loan closed. The client moved in. And a deal that others deemed impossible became a reality—thanks to NEO’s problem-solving mindset and powerful lending platform. That’s what we do at NEO, we make the impossible happen!
