Mortgage rates have dropped from where they started in 2025, sitting near 6.5% today. That shift means opportunity for millions of Americans who locked in loans at 7% or higher.
In a November 2025 appearance on CNBC’s Fast Money, Better.com CEO Vishal Garg explained how new mortgage technology, powered by artificial intelligence is creating real savings for homeowners.
That’s the kind of real-world impact AI is helping make possible.
By automating many of the time-consuming steps in the lending process, technology is cutting costs behind the scenes and that savings gets passed directly to homeowners.
“The average mortgage company, it costs them about $12,000 to make a mortgage. It costs Better.com $3,000,” Garg explained. “Our AI loan officer, Betsy, is able to automate so many of the tasks… and she’s open for business 24 7, 365.”
In plain terms: less overhead, lower rates, and faster closings. That means more money stays where it belongs, in your pocket.
The Power of People + Technology
AI can analyze data in seconds. But it can’t understand your dreams, your timeline, or your financial goals.
That’s where NEO Home Loans comes in.
We use the same technology that’s making headlines, the advanced AI systems developed by Better.com but what makes it truly powerful is how our mortgage advisors use it to serve you.
Our advisors help you:
· Discover opportunities to save through refinancing
· Use home equity to pay down high-interest debt
· Create mortgage strategies that build long-term wealth
· Move through the process faster, with more confidence and less stress
Technology is the engine. NEO is the driver that helps you get where you want to go.
Why This Matters Now
Inflation, rising costs, and years of high rates have stretched many homeowners thin. But the combination of smarter technology and lower mortgage rates is creating a rare window of opportunity.
“Real AI is when you can take massive amounts of costs out of the system and deliver that back in savings to the consumer,” Garg said.
That’s exactly what we’re doing at NEO, giving homeowners access to the same technology powering the industry’s biggest innovations, with the added benefit of personalized advice from trusted mortgage experts.
The Future of Homeownership, Brought to You by NEO
AI is changing how mortgages are made. NEO is changing what they mean.
By combining Better’s technology with our advisor-led approach, we’re helping homeowners save time, reduce costs, and make smarter financial moves for the future.
The mortgage process doesn’t have to feel like a maze anymore, it can feel like progress.
At NEO Home Loans powered by Better, we believe the best mortgages don’t just close quickly. They help you move forward confidently.
Because while technology can make mortgages faster… only people can make them better.
