Let’s face it—getting a mortgage these days is mostly an online process. From filling out applications to signing documents, technology makes it easier and faster to buy your dream home. But with all that convenience, it’s important to make sure your personal information stays safe.
At NEO Home Loans, we’re serious about protecting your data, but we know security works best when we’re in this together. Let’s walk through what cybersecurity means for you, what threats to watch out for, and how you can stay a step ahead of the scammers.
What Cybersecurity Means for You
Cybersecurity is all about keeping your sensitive information safe—things like your Social Security number, bank account details, and even your email address. When you’re working with a lender, you’ll share a lot of personal information, so it’s crucial to know it’s being handled securely.
At NEO Home Loans, we’re on top of it. We use secure systems, monitor for threats, and train our team to keep your data protected. But security isn’t just up to us. You play a big part in keeping your information safe too.
Cyberattacks in the Mortgage Industry: Why It Matters
Unfortunately, cybercriminals are getting smarter, and they’ve started targeting the mortgage industry. Recently, there have been some big-name attacks—like the one on loanDepot earlier this year or the one that happened just this week at AnnieMac.
These situations are rare, but they show why staying vigilant is so important. We all need to work together to stay ahead of cybercriminals.
How You Can Stay One Step AheadHere are some simple steps you can take to protect yourself during the mortgage process:
1. Verify Before You Act If you get an email, text, or call asking for personal info or money, don’t rush. Reach out to your loan officer or lender directly using their official contact info.
2. Stick to Secure Networks When you log in to your mortgage account or send sensitive information, make sure you’re on a secure, password-protected Wi-Fi network. Public Wi-Fi is a no-go.
3. Turn On Two-Factor Authentication (2FA) Adding a second layer of security—like a code sent to your phone—makes it much harder for hackers to break into your accounts.
4. Keep an Eye on Your Accounts Regularly check your bank and credit accounts for suspicious activity. If something looks off, report it immediately.
5. Slow Down Scammers If an email or text feels rushed or pushes you to act quickly, it could be a scam. Take a breath, double-check, and don’t let anyone pressure you.
6. Strengthen Your Passwords Avoid easy passwords like “password123” or your birthday. Go for a mix of letters, numbers, and symbols that’s unique for each account.
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Watch Out for These Common Scams Knowing what to look for can make all the difference. Here are some of the most common tricks scammers use:
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How We Protect You
At NEO Home Loans, we take your security seriously. From secure technology to constant monitoring, we’re working hard behind the scenes to keep your data safe. We also train our team to recognize risks and act quickly to stop them. Our goal is to give you peace of mind, so you can focus on what matters most—buying your home.
But here’s the thing: cybersecurity is a team effort. By following a few of the tips from this blog, you can help us make sure your information stays safe throughout the process. Together, we can make your home-buying journey smooth, secure, and stress-free.
Have questions about cybersecurity or the mortgage process? We’re here to help. Contact us today to get started on your secure journey to homeownership!
