Position: Mortgage Disclosure Team Manager

Reports to: Regional Operations Manager

Employment Status: Full-Time

Location: Remote or in-office

FLSA Status: Exempt

Salary: DOE

ADP Code: DTM

The Problem

Unfortunately, too many mortgage corporations operate under the “MUSHROOM MORTGAGE” approach – they keep their employees in the dark and expect them to grow.

Mortgage executives and the companies they run seldom value people over the bottom line. Their lack of transparency and authenticity ultimately leads to a complete loss of trust from their teammates.

To commoditize a human being, make them feel incapable of making good decisions, and force them to work in a relationship void of support, honesty, and a path forward is just plain WRONG.

NEO Home Loans Is Different

NEO Home Loans is the new expectation of what a mortgage company should be. We’ve worked for companies with no integrity, where we were managed to the lowest common denominator, and we know what it feels like when corporations do not seek input from their teammates.

It’s our ethos to foster open and honest communication.  We treat our teammates as adults and provide responsible autonomy for them to make good decisions and further their careers.  We believe you should always be cultivating new skills and growing toward your ultimate potential.

Our Recruiting Process

We believe in hiring exceptional people above all else. Here’s our process.

  1. We seek individuals who we believe will align with our culture and who possess the skills necessary to succeed
  2. We conduct peer panel interviews where we get to know your story and learn about your goals
  3. You meet with leadership to hear the NEO Home Loans vision and process for creating successful homeowners
  4. You review our compensation plan, which is designed to naturally scale with market fluctuations

Job Summary:

The Disclosure Team Manager is responsible for the direction of the disclosure team to ensure proper loan set up, LE preparation, and sending of initial disclosures. This team member will oversee and direct the loan review process to verify appropriate documents and disclosures are included and ensure that documents and information are properly uploaded into appropriate software programs.

Essential Job Functions

  • Manages and oversees the disclosure team.
  • Conducts quality check when required on loan packages to verify all loan documents have been property executed.
  • Maintains reference resources on disclosure and compliance topics.
  • Oversees pre-closing audits on loan files to ensure files are complaint with all regulatory disclosure requirements and internal procedures.
  • Verifies that all requirements of NEO Home Loans policies and procedures, as they pertain to disclosures, have been met.
  • Manages adherence to the targeted turn-time requirements.
  • Monitors the review of files to ensure standards set for completeness, accuracy, and compliance are met.
  • Oversees the review of LE’s for completeness, accuracy, and compliance
  • Monitors to ensure disclosure team are compliantly entering LE information into the LOS.

Non-essential job functions

  • Participates in and leads proactive team efforts to achieve departmental and company goals
  • Adopts NEO Home Loans’ values in personal work behaviors, decision making, contributions, and interpersonal interactions
  • Contributes to a positive work environment by committing to continuous improvement, collaboration, creativity, and fun

Qualifications

  • College degree or applicable business experience
  • Minimum 2-years’ experience currently working in the mortgage industry
  • Ability to exhibit professional written and verbal communication
  • Problem-solving skills, as well as flexibility and adaptability, are of key importance
  • Ability to understand and interpret regulations
  • Strong attention to detail, organizational, and communication skills
  • Ability to handle multiple tasks, take on new responsibilities, and prioritize work in a deadline-intensive environment
  • Strong interpersonal and teamwork skills, and the ability to influence through collaboration
  • Excellent disposition and work ethic

Physical Environment:

  • In-office and remote positions available

The NEO Difference

Making the decision to join our team means you are joining a tribe that will encourage you to grow, push your own personal boundaries, and ultimately a team that will have gratitude for your contributions.

Life is short.  We want to be the long-term career solution and not the short-term fix that will ultimately leave you disheartened and dissatisfied. We look forward to helping you grow!

Join the NEO Team

Make the decision to be EMPOWERED, HEARD, and VALUED where you work.

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We truly appreciate the opportunity to work with you on such an important financial transaction in your life and look forward to exceeding your expectations!